Meeting summariser that producesaction items

01 /

The challenge

A summary is only useful if it is accurate — a wrong action item assigned to the wrong person creates more work than it saves. The tool also had to handle multiple speakers and accents without falling over.

02 /

What we did

1. 01

   Built a pipeline that transcribes the meeting with speaker identification, so it is clear who said what.

2. 02

   Designed the summarisation to extract decisions and action items separately, with owners and deadlines where stated.

3. 03

   Integrated with the team’s task tool so action items appear as real tasks, not as a document nobody opens.

4. 04

   Added a review step: the summary is sent to attendees for correction before it is treated as the record.

03 /

Outcome

Meetings end with a record people trust. Action items appear in the task tool with owners, decisions are written down, and follow-up happens because the system remembers, not because someone does.